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- Custom Order | Jenya Woolens
To discuss any custom requests, please contact us here: Call us at (+44)7 850 678 55 0 or send us an email to: info@JenyaWoolens.com We’re always ready to help! Submit Thanks for submitting!
- Contact Us | Jenya Woolens
CONTACT US I pride myself on customer satisfaction and would encourage you to get in touch to discuss your personal preferences. Alternatively, visit the Old Cottage Shop where you will receive a warm welcome and be able to feel the difference. In-store shopping. Address : Old Cottage, 29 Newton St, Kilbirnie, Ayrshire, KA25 6HN Hours : Opens Tue - Sat, 10 am - 5pm Lunch 1 pm - 2 pm Drop in to speak to the designer herself. Discuss your wish list and take advantage of expert guidance. Feel the difference, experience the quality. Have any questions or concerns? We’re always ready to help! Call us at (+44)7 850 678 55 0 or send us an email to: info@JenyaWoolens.com Submit Thanks for submitting! RETURNS As all items are handmade, returns can only be accepted where a fault has occurred in the making of the garment. Incorrect sizing and/or colour choice are not automatically eligible for returns. Returns will be accepted at Jenya's discretion. FAQ Do you provide International delivery? Yes. Please get in contact to obtain shipping costs. How do I return an item? Please get in touch to discuss our return options. What is your returns policy? As all items are handmade, returns can only be accepted where a fault has occurred in the making of the garment. Incorrect sizing and/or colour choice are not automatically eligible for returns. These will be at Jenya's discretion. How do I track my order? Navigate to https://www.royalmail.com/track-your-item Use your reference number provided How can I contact your couriers? https://personal.help.royalmail.com/app/contact What are your delivery options? Royal Mail 1st Class Signed For & ParcelForce Worldwid e
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